Welcome to the Stem Adventurers customer privacy policy. At Stem Adventurers we respect your privacy and are committed to protecting your personal data. This policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
Who we are
Our website address is: https://www.stemadventurers.com.
Any questions about about our privacy policy can be sent to us at help@stemadventurers.co.uk
What information we collect
- We collect your name and email address to send you updates about new experiments and blog posts.
- When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
- Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
- Some information is collected by our third-party partners such as Google Analytics. This includes things like which pages are visited on our website, how you opted into our email newsletter. Generally our third-party partners only give us information in a format that cannot be linked directly to you. For example Google Analytics will let us see how many visits a particular website page has, but we will not know who has visited this page. Information like this is gathered with the use of cookies.
What we do with your data
- We use a company called Funnel Sketchers to manage our email list. Your data is transferred to them for processing in accordance with their Privacy Policy.
- If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Information collected by cookies, such as which pages were visited, is only used for things like improving the design of our website.
Third-Party Links:
Please note that we are not responsible for the privacy practices of YouTube or Instagram or any third-party links that take you away from our website.
Who we share your data with
We take customer privacy very seriously and will never sell your personal data to anyone else. We do not collect sensitive information, nor any information in excess of what we need to share our love of STEM with you.
We use some trusted third-party companies to help us design our website and manage our emails for newsletters. These partners include but are not limited to; Google Analytics, JetPack, Funnel Sketchers.
How long we retain your data
- If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- If you sign up to our mailing list, we will retain your name and email address for as long as you are subscribed to it. You may unsubscribe at any time by clicking the Unsubscribe link at the bottom of every email.
- Any customer queries or complaints will be retained for 3 years (as recommended by the ICO).
What rights you have over your data
If you have an account on this website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
How To Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113